(I ‘m working the actual queue for any regional bank, when a truly furious client calls throughout. )
Mystery caller: “I desire to cancel my personal account RIGHT NOW! ”
Myself: “I’m sorry to know that, ma’am. Should i get some information from that you pull in place your accounts? ”
Mystery caller: “Let me inform you WHY My business is canceling my personal account. I went down to my personal branch these days and are you aware who you’ve got on your side? A god-d*** [homophobic slur]. I usually work with a bank who uses such wrong abominations in opposition to God! If you want to keep my personal business, you’ll include that flaming f** dismissed from your job ASAP! ”
Myself: “Ma’am, the government law states we can’t discriminate in opposition to a person’s lovemaking preference. Therefore, no, we will not likely fire him simply because he is a homosexual. Next, in order to close up your accounts, you’ll have to go because of your regional branch. There are many documents the law requires that you sign. ”
Mystery caller: “This is usually bull-s***! Who do you talk to in the branch? ”
Myself: “You’d talk with the manager… the actual gay administrator. He’s the only one who can easily close your current account. ”.